Do you offer 24/7 emergency alarm repairs? +
Yes. Our engineers are on call 24 hours a day, 7 days a week, including weekends and bank holidays. Whether it’s a false alarm at 2 AM or a complete system failure, we’ll respond quickly anywhere within our UK service areas.
How fast can an engineer attend my property? +
In most cases, we can reach you within 60–90 minutes, depending on your location and traffic conditions. We always confirm an estimated time of arrival when you call our emergency line.
Are your engineers accredited and DBS-checked? +
Absolutely. All Securico engineers are fully qualified, DBS-checked professionals and our company holds NSI Gold, BAFE, and SSAIB approvals — the UK’s leading fire and security accreditations.
What types of alarm systems do you repair? +
We repair fire, smoke, and intruder/burglar alarms of all major UK brands — both wired and wireless systems. We can also fix control panels, power faults, and detector or sensor issues.
Can you repair alarms not originally installed by Securico? +
Yes. We frequently service and repair systems installed by other companies. Just provide the make and model (if known) when you call so we can bring the right parts and tools.
Do you charge a call-out fee? +
We operate with transparent pricing. Our rates are clearly stated before dispatch — no hidden charges, no surprise fees. You’ll know the cost of the visit and any parts before we proceed.
What areas do you cover in the UK? +
Securico provides emergency alarm repairs across London, the South East, the Midlands, and surrounding regions. For other areas, please call us — we’ll confirm engineer availability near you.
Can you provide regular maintenance or servicing? +
Yes. After an emergency repair, many customers choose a Securico maintenance plan to keep their alarm compliant and prevent future faults. We offer tailored servicing schedules for homes and businesses.
Are your repairs compliant with UK fire and security regulations? +
Yes. All work is carried out to British Standards (BS 5839 & BS EN 50131) and relevant industry codes of practice. We ensure your system remains compliant for insurance and safety audits.
How do I book an emergency engineer? +
You can call our 24-hour emergency helpline on [Your Number] or use the Request Engineer form on our website. A member of our UK-based support team will respond immediately to arrange assistance.
Show More +